Shipping and Delivery Polices

Is COD available ?

 Due to the on-going Covid-19 restrictions, we are unable to accept any cash payments. 

 Is the shipping chargeable ?

 Yes, the shipping charges are calculated depending on the total weight of your order. However, all orders above Rs 2000 are eligible for free shipping. 

 Where do you deliver?

 We are currently delivering PAN India.

 When will my order reach me ?

 We ship all our orders with within 48 hours of placing the order. However, if you are looking for an express or next day delivery please reach us at info@twinkletots.in. We will try our best to get your order delivered.

 The orders once shipped will reach you either within 3-5days or 7-10days depending on your location. 

 Will all my products arrive at the same time ?

 As we ship from multiple locations within India, you may receive products from the same order separately.

 Will  I receive tracking details ?

 Yes, will receive a message with all the tracking details to the registered mobile number. You may track the order until it reaches you.

Can I change the Delivery Address ?

You can change the delivery address before the order has been dispatched. 

Can I customise my order ?

Absolutely! You can reach us at info@twinkletots.in for your special requests with 24hrs of placing the order. 

 Can I contact someone in case of a delivery related problem ?

 Yes, you can reach us at +917338836337 in case of an emergency. We will do our best to help you.